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ISO/IEC 20000 is the primary worldwide standard for IT benefit administration. IT Service Management with a coordinated arrangement of administration forms for powerful conveyance of administrations to customers.ISO 20000:1-2005 depends on the ITIL (Information Technology Infrastructure Library) system. ISO 20000 confirmation recommends that the association has satisfactory controls and methods set up to reliably convey a financially savvy and quality IT benefit.
ISO/IEC 20000 designed to help organizations develop integrated processes necessary to deliver effective managed IT services to customer.The scope includes:
ISO/IEC 20000-2 has commit with the development and implementation of best practices that are needed to attain ISO/IEC 20000 objectives.
ISO 20000-1:2005 is the First form of IT Service Management System standard which is appropriate to all Information innovation specialist co-ops and association relying upon data innovation identify with their business exercises.
ISO 20000-2 is a Code of Practice that depicts the prescribed procedures for Service Management forms inside the extent of ISO 20000-1The benchmarks is especially utilized for associations get ready for a review against ISO 20000-1 or arranging of IT benefit enhancements.
By certifying your business to ITSM system against ISO/IEC 20000-1 can bring the following benefits to your organization.